This Privacy Policy describes how we collect, use, share, and protect your personal information and explains the choices that you have with regard to how we use your personal information.
For purposes of this Privacy Policy, the foregoing services are referred to, collectively, as the "Service”.
This Privacy Policy applies whether you are a "Visitor" (which means that you simply browse the Service) or you are a "Patron" (which means that you have participated in, registered with, or transacted with the Service or a component thereof).By accessing, viewing and/or using the Service and/or providing us with personal information through the Service, you are indicating your consent to be bound by this Privacy Policy and to our use of your personal information in accordance with this Privacy Policy. Your personal information is subject to the laws of the countries in which it is stored and used, and the privacy legislation of these countries may differ from those applicable to your country of residence.
HOW DOES WE COLLECT YOUR INFORMATION?
INFORMATION YOU PROVIDE US
We collect personal information you provide us, such as when you use the Websites, make a purchase, create an online account, sign up for email or direct mail, contact us, provide feedback, submit a product review, fill out a survey, participate in a study, interact with us in store, participate in a contest, event, sweepstakes, or promotion.
INFORMATION FROM SOCIAL MEDIA PLATFORMS
If you interact with us on social media or use features, we collect information that you elect to provide us or that the social media platforms disclose to us. This Privacy Policy does not apply to third party social media platforms’use of your personal information. For more information about the privacy practices of social media platforms that you use, please review their privacy policies and settings.
INFORMATION PROVIDED BY OTHER SOURCES
We may obtain information about you from other sources, such as data and data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also may create information based on our analysis of the information we have collected from or about you.
INFORMATION FROM ONLINE TRACKING TECHNOLOGIES
When you visit our Websites, use our Apps, open or click on emails we send you, or interact with our advertisements, we (and/or third parties we work with), automatically collect certain information using online tracking technologies such as cookies, pixels, and web beacons.
We also allow certain third parties to place online tracking on our Websites following an internal approval process. The information collected from this tracking is used for analytics and advertising purposes, such as targeting you with relevant advertisements across other websites as well as delivering product recommendations and personalized services. Please note that this Privacy Policy does not cover usage of your information collected by these third-party companies. You will need to contact these third-party companies directly for more information about their privacy policies and your choices regarding the information they collect.
WHAT STEPS DOES WE TAKE TO SECURE YOUR PERSONAL INFORMATION?
We have a variety of security measures to protect against the loss, misuse or alteration of your personal information. To ensure the information you provide online is secure during transmission, we use industry standard encryption while processing any personal information.These controls are certified by Entrust. You can review our security certificate using your browser by clicking on the closed lock or solid key image at the bottom of your browser on any of the secure pages on our Website.This will display our Service security information.
Please note that while we take commercially reasonably steps to protect your personal information, no system is 100% secure and you use the Service at your own risk.
WHAT IS CHILDREN'S PRIVACY POLICY?
We does not knowingly ask for personal information from anyone under the age of 16 (a "Child") on our Websites or Apps.If a Child otherwise submits personal information to us on our Website and/or Apps, and we know that the person providing the information is a Child, we will not use or disclose it for any purpose and will use commercially reasonable efforts to delete the information as soon as we discover it.If you become aware that a Child has provided personal information to our Websites or Apps, please contact our Customer Care team here.
While policy prohibits children under 16 from registering with our Websites and/or Apps, parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing online their name, address and other personal information without parental permission.
HOW CAN YOU UPDATE OR DELETE YOUR ACCOUNT?
You may create an account on the Website, where you will be able to modify your contact information, update your billing and shipping addresses, view past orders, and view any 3D scans of your feet. To delete your account, please contact our Customer Care team here. For security purposes, complete credit card information is not saved with your account. Remember that you are responsible for protecting the user name and password for your account and, as set forth in the Terms and Conditions, you will be responsible for all activity occurring through the use of your user name and password.
